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Why is my website down?

There are only a couple of reasons why your website may be down:

  1. Make sure that your domain has not expired.  If your website is going to a page unfamiliar to you it could be the domain registrars landing page.  This is a generic page that registrars use when payment has lapsed.  The following is an example of our registrars landing page:

 

Login to your domain registrar and renew your domain subscription.  It may take up to 24 hours after renewal for your website to show up.

  1. Make sure that your website subscription has not expired.  If you are seeing a page that resembles the following then your website has expired:

To renew your website subscription login to your administrative home page >> click "Reactive your Website" >> submit your online invoice.

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